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You may return most new, unopened items within 7 days of delivery for a refund. A 25% restocking fee will apply. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Otherwise, the customer has to pay box return shipping charges that will not be refunded. You must contact us to get a return authorization number and shipping address before you can return the product to us. NO RETURNS WILL BE ACCEPTED WITHOUT A RETURN AUTHORIZATION NUMBER.
You should expect to receive your refund within two weeks of giving your package to the return shipper. However, in many cases, you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper, the time it takes us to process your return once we receive it, and the time it takes your bank to process our refund request (5 to 10 business days).
No Return and No Refund Policy for Digital Products and Services
Thank you for choosing Real TV for your digital product and service needs. We are committed to providing you with high-quality digital offerings. Please read this No Return and No Refund Policy carefully before making any purchase. By accessing and using our digital products and services, you acknowledge that you have read, understood, and agreed to the terms outlined below.
Digital Products and Services Covered
This policy pertains to all digital products and services offered by Real Tv, including but not limited to software, downloadable content, digital subscriptions, digital licenses, and other electronically delivered goods and services.
No Return Policy
Due to the nature of digital products and services, once the purchase is completed and the digital content is accessed, downloaded, or delivered, we are unable to accept returns. We encourage you to review product descriptions, specifications, and system requirements carefully before making a purchase.
No Refund Policy
We do not offer refunds for any digital products or services purchased from Real Tv. This includes cases where you have changed your mind, purchased the wrong product, or encountered technical limitations. We strongly recommend assessing your needs and verifying compatibility before completing a purchase.
Changes to the Policy
Real Tv reserves the right to modify or amend this No Return and No Refund Policy at any time. Changes will be effective upon posting to our website. Please check this page periodically for updates. By purchasing and using our digital products and services, you acknowledge that you have read, understood, and agreed to this No Return and No Refund Policy.